Tech Valley Continuity is no longer in business following the passing of founder Geoffrey Turner. We thank you for your business and support.
Web Based Plans
Using a web based software application to manage your plans provides for standard terminology, maintenance efficiency and access at time of disaster.
Knowing that each organization is different, Tech Valley Continuity works with multiple software companies to ensure our clients have the right fit.
Emergency Notification
Getting the same message to the right people is critical during a crisis situation. Phone trees are slow and often distort the original message. There are no audit tools and fail to produce the necessary results.
Tech Valley Continuity will align your needs with the proper emergency notification service that will send messages to your cell phone, pager, e-mail, and/or home phone, with activity logs in real time and audit review.
Alternate Workspace Recovery
Whether it is a fire, flood, roof collapse, or a wide variety of other events, companies need temporary workspace during the repair / restoration period.
Tech Valley Continuity has partnered with industry leaders to provide either brick and mortar facilities at a geographically protected location or by bringing mobile offices to your parking lot or designated thereby reducing employee hardship and ensuring attendance.
Hosted Phone Systems
When power is lost, facilities are damaged or internal phone systems fail, callers to an organization often get the "this number is not in service at this time." The result, messages get lost or the caller may think you are out of business.
Tech Valley Continuity can provide you with a phone system that is not impacted by the crisis. Calls are either rerouted to cell phones or go to remotely accessible voice mail. Messages are delivered at your convenience.
Plan Creation
Don't have a plan to recover your business? Need help getting started? Tech Valley Continuity can help you protect your revenue, market share, and your staff.
- Emergency Response Plans
- Business Operations Recovery Plans
- Information Technology Recovery Plans
- Business Continuity Planning Management
Training and Seminars
Plans are great, but if people don't know what to do they are not much help. However, if everyone knows what to do, confusion disappears and a successful recovery is possible.
Tech Valley Continuity trains staff and recovery team members on their roles and expectations. Seminars to organizations or trade associations answer your members' questions on the what, when, how and why of a successful continuity program.
Research and Analysis
Knowing what can go wrong is critical to contingency planning. Knowing where and how untoward events will impact operations will define your recovery strategies.
Tech Valley Continuity will:
- Research the natural, human, and technological risks
- Analyze your most important functions, the people, resources and IT systems they depend upon
- Help you determine prioritization and recovery objectives
- Help you determine the best mitigation or preventative solutions
Plan Review and Design
You may already have a continuity program and are looking to determine where and how it can be improved. Maybe you have an upcoming audit or it has been a few years and your plans need upgrading.
A Certified Business Continuity Professional will review your plans for best practices, regulatory requirements (where necessary), and provide you with recommendations or the services to bring your plans up to standards with current information.
Plan Testing
Two truths:
1. Your plan is only as good as your last test
2. What you don't test - fails
Tech Valley Continuity will help you:
- Develop a plan review / testing program
- Design and facilitate scenario driven exercises
- Coordinate and monitor IT recovery exercises
Alternate Telecom
E-mail, data pickup / delivery, telephones, and web-based tools all rely on telecommunication. If you lose these services then your day-to-day operations are disrupted. The impact may result in lost revenue and maybe a hit to your reputation.
Tech Valley Continuity will help to review your telecommunications usage and recommend an alternate solution to mitigate your telecommunications risk.
Office Data Backup and Recovery
Practically every company recognizes the need for a comprehensive data backup and recovery strategy. Some however, keep their backups on tapes in the data center where they can be damaged or destroyed along with their servers.
Tech Valley Continuity has partnered with industry leaders to ensure your data is safe and available should you accidentally delete files, experience a virus, or have a computer failure.